Balanced Scorecard Analysis as An Alternative Management Performance Measuring Tool: Case Study

Heru Ariwibowo

Abstract


The aim of this research is to analyze the performance of the Vocational Education Quality Assurance Development Center in the field of Marine, Fishery, Information and Communication Technology using the Balance Scorecard Perspective approach which analyzes four perspectives; financial, customer (in this case educators and education staff), internal business processes, and learning and growth. The research method was carried out qualitatively. The sample in this research is the financial report of the Center for Vocational Education Quality Assurance Development in the Maritime, Fishery, Information and Communication Technology sector (BPPMPV KPTK).


Keywords


Balanced Scorecard; Management Performance

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DOI: http://dx.doi.org/10.26487/hebr.v7i1.5153

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Hasanuddin Economics and Business Review (ISSN Print: 2549-3221 | ISSN Online: 2549-323X ) is licensed under a Creative Commons Attribution 4.0 International License. Preserved in LOCKSS, based at Stanford University Libraries, United Kingdom, through PKP Private LOCKSS Network program.

 

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