SALAM, Karta Negara; SALAM, Sri Wijaya. Defining the Root Cause of Jakarta MBA Students’ ComplaintUsing TQM Model of Academic Excellence. Hasanuddin Economics and Business Review, [S. l.], v. 3, n. 2, p. 65–69, 2019. DOI: 10.26487/hebr.v3i2.2009. Disponível em: https://pasca.unhas.ac.id/ojs/index.php/hebr/article/view/2009. Acesso em: 4 mar. 2026.