[ Abstract ]

The utilization of information technology systems is a means of support or encouragement for organizations to achieve organizational goals. The research aimed to examine and analyze the influence of (1) the technology acceptance (the perception usage easiness, utility perception) on the e-office utilization; (2) the social influence on the e-office utilization; (3) the facilitating condition on the e-office utilization; (4) the computer self-efficacy on the e-office utilization. The research was conducted Immigration Office Class I Makassar, South Sulawesi. Data were collected through a survey by distributing a questionnaire which was filled in by 65 users of the e-office information technology system in the Immigration Office Class I Makassar, South Sulawesi. The data were analyzed using Partial Least Square (PLS) approach using the software Smart PLS 3.0. PLS represented one of the statistic methods of the variance based Structural Equation Modeling (SEM). The research result indicates that the technology acceptance (the perception usage easiness and utility perception) has the positive and significant effect on the e-office utilization. Teh social influence has the positive and significant influence on the e-office utilization. The facilitating condition has the positive and significant effect on the e-office utilization. The computer self-efficacy does not have any influence on the e-office utilization.

 

Keywords: Technology acceptance, social influence, facilitating condition.



[ Abstrak ]

Pemanfaatan sistem teknologi informasi merupakan sarana penunjang atau pendorong bagi organisasi untuk mencapai tujuan organisasi. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh (1) penerimaan teknologi (kemudahaan penggunaan persepsian dan persepsi kegunaan) terhadap pemanfaatan e-office; (2) faktor sosial  terhadap pemanfaatan e-office; (3) kondisi pemfasilitasi terhadap pemanfaatan e-office; dan (4) computer self-efficacy terhadap pemanfaatan e-office. Penelitian ini dilaksanakan di Kantor Imigrasi kelas I Makassar, Sulawesi Selatan. Pengumpulan data dilakukan melalui survei dengan menyebarkan kuesioner, yang diisi 65 pengguna sistem teknologi informasi e-office Kantor Imigrasi Kelas I Makassar, Sulawesi Selatan. Data dianalisis menggunakan pendekatan Partial Least Square (PLS) dengan menggunakan software Smart PLS 3.0. PLS merupakan salah satu metode statistic Structural Equation Modeling (SEM) berbasis varian.Hasil penelitian menunjukkan bahwa penerimaan teknologi (kemudahaan penggunaan persepsian dan persepsi kegunaan) berpengaruh positif dan signifikan terhadap pemanfaatan e-office. Faktor sosial (social influence) berpengaruh positif dan signifikan terhadap pemanfaatan e-office. Kondisi pemfasilitasi (falicitaty condition) berpengaruh positif dan siginfikan terhadap pemanfaatan e-office. Computer self-efficacy tidak berpengaruh terhadap pemanfaatan e-office.

 

Kata kunci: Penerimaan Teknologi, Social Influence, Facilitaty Condition